Every piece in the Maryam Collection is handmade to order with care and intention. Because of the unique, made-to-order nature of these abayas, our return and refund policy is different from standard ready-to-ship items.
Please read carefully before placing your order:
Size & Fit
Each abaya is created based on your selected length at checkout, therefore we cannot offer refunds or exchanges due to incorrect size selection.
Please refer to our size chart and reach out via email or DM if you need help before ordering, we’re happy to guide you 💌
Returns for Faulty or Damaged Items
If your abaya arrives with a fault in stitching or craftsmanship, we offer:
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A free repair,
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A partial refund (if minor and cosmetic), or
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A full refund or exchange, depending on your preference.
Items must be returned unworn and in original condition within 7 days of receiving your order.
Returned pieces may be listed as discounted sample pieces.
Change of Mind / Dislike of Fabric
Due to the limited nature of this collection, returns are not accepted if:
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You change your mind about the fabric or colour
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The abaya does not match personal preference
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You were expecting a hijab with your order (please note: hijabs are NOT included unless stated)
We do our best to show fabric clearly in daylight photos, videos, and close-ups. If you’re unsure, please contact us before ordering, we’re always happy to help answer questions.
Pre-Order Terms
All Maryam Collection abayas are made-to-order. You can choose to have yours open or closed, this must be confirmed at the time of order and cannot be changed afterward.
If you’d like your abaya in time for Eid, please place your order by Sunday 25th May at 7PM and if you would like extra security that your order will arrive by Eid, select Next Day Delivery at checkout. We cannot guarantee timely delivery after this.
For all queries, use our contact form. Thank you for supporting us on our Handmade endevours🌸